Mobile Payments Research
Mobile Payments World offers a Research facility which publishes both short bulletins and longer research reports on current topics in banking, payments and mobile payments worldwide - some freely available for download.
Topics range across the measurement of efficiency and performance, card related information, the role of brands in banking and the impact of non-banks such as retailers on the financial services and mobile financial services market.
Mobile Payments World also offers specific research on some aspects of banking, card payments, financial services and the mobile financial services market - for example, information on a particular market or a pan-European comparison of particular segment. Through our partners in this area we can offer comprehensive, targeted research into topics which are relevant and tailored to your needs – billed in a tiered manner allowing maximum efficiency for reasonable budget.
Example projects:
Very specific enquiries involving less than a day's work at an hourly rate of £120 (with a minimum charge of one hour).
For more complex or time-consuming enquiries, where it takes several days and involves the preparation of a short report or Powerpoint deck - a daily rate of £800.
For larger projects a project fee would be applied, this would be based on an estimate of the time involved in delivering the project.
In all cases the time/number of hours will be agreed by both parties. 50% of payment is required in advance of project commencement and remainder to be invoiced in accordance with PaymentsCM LLP Terms of Business.
Pre-prepared research and reports
If you have a possible project you wish to discuss, please make contact using the e-mail address below:
research@paymentscm.com

2009 Mobile Financial Services Study
Mobile Payments World Research and Edgar, Dunn & Company have joined forces over the last three years to conduct the Mobile Financial Services Studies.
These surveys focus on the range of financial services potentially available via handheld devices. The objective of the survey is to garner the insights from thought leaders in mobile technology and financial services. The information we gathered and compiled reflect a vision of the direction that mobile financial services are headed, as well as an understanding of how that vision has evolved over the last three years.
If you have any questions regarding the survey or if you would like to arrange an in-person presentation of the findings from the study, please contact us at info@mobilepayments.com.
VIEW the 2009 Mobile Financial Services Study Results
VIEW the 2008 Mobile Financial Services Study Results
VIEW the 2007 Mobile Financial Services Study Results
Fraud is one of the most fascinating aspects of our industry, not least because it is relentless and mutating. While overall, this comparison between card fraud losses and types in the Spanish, French, British and Dutch markets suggests that fraud losses are being contained as a proportion of card turnover, there is no room for complacency. Payments Cards and Mobile takes an in depth look at what's happening in our Inside Fraud supplement.
Payment Card Fraud in France, Spain and UK
Payment card fraud is a major concern across Europe, and the major driver of EMV implementation. But how do fraud losses compare between markets?
Quarterly spending bulletin
Earlier bulletins in this series (see below links) used quarterly data for Ireland, Spain and the UK to explore the impact of the financial crisis on payment card use. Following the intensification of the crisis during the second half of last year, the bulletins showed how the growth in card use fell sharply, and in some cases turned negative. This bulletin updates the picture. It examines whether data now available for the second quarter, and in the case of Ireland, third quarter of 2009, shows any signs of an upturn.
Irish credit cards bulletin
A recent PCM research bulletin documented the significant impact of the financial crisis on card use in Spain and the UK. However, as this follow-up bulletin documents, the slowdown in those markets looks modest compared with Ireland. In the space of two years, the Irish credit card market mutated from strong growth to sharp contraction.
Quarterly spending bulletin
The availability of quarterly data for Spain and the UK provides a valuable window on the
impact of the financial crisis on card use. And that impact appears significant. For the first time in living memory, the payment card industry is having to cope with negligible and even negative growth.
Management report
Financial services for the unbanked in the USA - why, who and what?
Landmark Report Updated and Expanded.
In June 2006, ECR published its landmark report analysing the record of leading retailers as providers of financial services. In response to considerable interest in the report, an updated and expanded version is now available.
The new report covers the latest developments. These include the ambitious plans of Wal-Mart, the world’s largest retailer, to expand its offer of financial services. The report also looks at the implications of the move in many markets away from own-label store cards and towards co-branded credit cards. Download a copy of the synopsis for a full list of the report’s contents.
Written by Steve Worthington, marketing specialist at Monash University in Melbourne, and independent banking consultant Peter Welch, the report is essential reading for those in cards, banking and retailing.
Available at an unchanged price of £750/€1,150.
The experience of 2006 raises important questions for the industry’s long-term future. Do the changes represent little more than a cyclical adjustment as consumers’ take-up of credit inevitably slows? Or do they represent a more substantial change, signalling the start of a sustained period of market contraction. And with the pressure on income and costs, how can issuers sustain their profitability? This report offers a timely analysis of these questions.
Third Party Pre-prepared research and reports
NFC, Near Field Communication, is a standards based communication technology that makes possible a new, expanded role for the mobile handset. The mobile handset becomes the subscriber’s key for authorizing payments, accessing services and getting information from their immediate environment. This white paper describes the role of SIM OTA as a key enabler for applications based upon NFC.
Author: Daniel Ericsson, business development director, SmartTrust
Trustwave’s SpiderLabs performed the analysis of malicious software (malware) found
installed on compromised ATMs (Automated Teller Machines) in the Eastern European
region. This malware captures magnetic stripe data and PIN codes from the private memory
space of transaction-processing applications installed on a compromised ATM.
GlobalPlatform’s Proposition for NFC Mobile:
Secure Element Management and Messaging
Near Field Communication (NFC) presents significant business opportunities when used in
mobile phones for applications such as payment, transport ticketing, loyalty, physical access
control, and other exciting new services. To support this fast evolving business environment, several entities, in addition to Mobile Network Operators (MNO), will become
involved in the NFC mobile ecosystem. By nature of their individual roles, these players will need to communicate with each other and exchange messages in a reliable and
interoperable way.
If you have a possible project you wish to discuss, please contact us at: research@paymentscm.com