Contactless world first in Toulouse-Blagnac airport


Toulouse-Blagnac airport has worked in collaboration with Research In Motion, Orange and SITA to extend innovation in customer service. The airport is launching an NFC trial that enables passengers to pass through the airport using just their mobile phones.

In a worldwide first for an airport, using a SIM card-based safety protocol, 50 frequent flyers will take part in a trial at Toulouse airport this summer, to test the new service on their BlackBerry NFC smartphones.

“We are actively working with partners around the world to advance the development of value-added, NFC-based services and we are very excited to be involved in this trial,’ comments David Derrida, Director of Carrier Product Management Research In Motion. ‘This new technology is already available on several BlackBerry smartphones and we expect it to revolutionize the experience of passengers at the Toulouse-Blagnac airport.”

Arriving at T-B airport, the passenger’s mobile phone will now act as their security pass for a dedicated, priority path through the airport. Passengers on the trial will be able to access the P1 car park using their smartphone, which will hold details on the parking lot in the memory.

Then, ‘without delay, they will be granted access to Departures via the Premium Access Zone’. Thereafter, they’ll be able to enjoy the comforts of the “La Croix du Sud” private lounge without needing to present additional credentials. En route through the airport, passengers on the trial will receive real-time information related to their flight (schedule, departure hall, boarding gate, etc.).

“With NFC technology, the mobile phone simplifies the passenge’s journey through the airport,’ says Jean-Michel Vernhes, CEO of Toulouse-Blagnac airport. ‘It now becomes a personalized tool displaying the right information at the right time. It also enables passengers to better manage their journey, so they can choose how they spend their time at the airport. For T-B airport, the approach is to give to flyers access to leading-edge technologies that enhance and facilitate their experience at the airport in providing new Premium services.”

Through this partnership with Research In Motion, Orange and SITA, Toulouse-Blagnac airport looks towards the future, implementing functionalities that will be displayed in the new smartphone application planned for 2013-2014.